Shipping Policy
Thank you for shopping with Hanan’s KW. We are committed to delivering your orders in a timely and efficient manner. Please review our Shipping Policy to understand how we handle and process your orders.
1. Processing Time
All orders are processed within 3-4 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Timeline
Once your order is processed, you will receive a confirmation email with tracking information. Delivery timelines depend on your location and the shipping method chosen at checkout.
3. Shipping Costs
Shipping costs will be calculated at checkout based on your order's destination, weight, and size. Any applicable customs duties or taxes are the responsibility of the customer.
4. Delivery Partners
We collaborate with reliable courier services to ensure your orders are delivered safely and on time. However, delays caused by third-party couriers are beyond our control.
5. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. Hanan’s KW is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
6. International Shipping
Currently, we offer international shipping to select countries. Delivery times and costs for international orders will vary. Please note that international orders may be subject to additional customs duties or taxes, which are the customer's responsibility.
7. Order Tracking
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your shipment’s status.
8. Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us immediately at contact@hananskwt.com. We will work with our courier partners to resolve the issue.
9. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
10. Contact Us
For any questions or concerns regarding our Shipping Policy, please reach out to us:
Email: contact@hananskwt.com
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